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27 mai 2011 5 27 /05 /mai /2011 21:11

Bonjour,

 

Mon ami Zoheir Belmadi a eu la gentillesse de m'envoyer cette newletter très intéressante sur le support Oracle. En effet, toute un série de webcasts est proposée, en insciption gratuite et/ou en téléchargement.

 

 Profitez-en car le support coûte quand même 22% du prix d'une licence Oracle.

 

Merci beaucoup Zoheir.

 

Oraclement votre.

 

Oracle Corporation

 

Support Advisor Webcasts & Updates  

Optimize the value you get out of Support!

Visit our free Advisor Webcasts (Live & Recordings)
June 2011

Oracle

 

 

Attend the live Seminars or access the available recordings for free !!!

MAXIMIZE ORACLE SYSTEMS VALUE WITH PROACTIVE SUPPORT!

Oracle Support invites you to Live and Recorded Seminars to discover some of the support platform’s key capabilities, and other Proactive Support tools and processes.

Increase productivity across your entire Oracle stack with access to unique on-line tools and support communities - all part of your Oracle Premier Support service. Use Oracle proactive support to benefit from health services, intelligent fault management and timely, personalized advice, backed by Oracle support experts.

Learn more through our Web Seminars and recordings included in this communication: Oracle Proactive Support

MORE SCHEDULED ADVISOR WEBCASTS FOR THE MONTH OF MAY 2011

Topic Productline Level Enroll Now!
My Oracle Support: Features & Functionalities
All products Foundation 12-June 16:00 CET
07-June 14:00 CET
23-June 10:00 CET
Full schedule
My Oracle Support configuration manager
All products Foundation 23-June 10:00 CET
Full schedule
My Oracle Support Communities
All products Foundation 07-June 16:00 CET
29-June 09:00 CET
Full schedule
Oracle Premier Support Basics
All products Foundation 01-June 16:00 CET
09-June 09:00 CET
24-June 09:00 CET
Full Schedule
My Oracle Support configuration manager -Collector Installation Process
All products Foundation 27-June 10:00 CET
E-Business Suite R12 Best Practice Oracle E-Business Suite Intermediate 16-June 13:30 CET
22-June 15:00 CET
Full schedule
Support Diagnostics for E-Business Suite Oracle E-Business Suite Intermediate 01-June 10:00 CET
16-June 11:00 CET
Full schedule
Maintenance Wizard
Oracle Intermediate 21-June 10:00 CET
JD Edwards:Support Assistant JD Edwards Foundation 20-June 16:00 CET
PeopleSoft Enterprise: Change Assistant Peoplesoft Foundation 23-June 16:00 CET
PeopleSoft Enterprise: Change Impact Analyzer Peoplesoft Foundation 16-June 16:00 CET

You may visit My Oracle Support Document 405149.1 for further topics,languages and schedules.
To see current local times around the world, visit world clock.

RECORDED SEMINARS - Available on Demand

Unable to attend a live webcast or need a review? Access the following recorded training modules. Note: You may be prompted to log into Oracle University the first time you view the recorded training. Use your Single Sign-on username and password to access the recordings.

Please enable the Cookies and Turn on Pop-up Blocker!

Topic

Productline + Other languages

Language

Play

My Oracle Support - User Account Registration Process

All products

English

Play

Service Request Priority Handling using configuration manager

Oracle DB, PSFT, Siebel, Fusion Middleware, eBS...

English

Play

11g Upgrade Best Practices

Oracle

English

Play

R12 Close Process & Reconciliation

Oracle EB-Suite R12

English

Play

R12 Financials Upgrade

Oracle EB-Suite R12

English

Play

R12 Payables

Oracle EB-Suite R12

English

Play

Working Effectively With Global Customer Support

All products (Spanish French Italian)

English

Play

My Oracle Support - Introduction

All products

English

Play

My Oracle Support - Customizing the Dashboard

All products

English

Play

My Oracle Support - Service Request (SR) Management

All products

English

Play

My Oracle Support - Service Request (SR) Profiles

All products

English

Play

My Oracle Support - SR Priority using configuration manager

All products

English

Play

My Oracle Support - Quick Search

All products

English

Play

My Oracle Support - Search and Browse Features

All products

English

Play

My Oracle Support - Customer User Administration

All products

English

Play

My Oracle Support - Using PowerView

All products

English

Play

My Oracle Support - Hot Topics Email

All products

English

Play

My Oracle Support - Patches and Updates

All products

English

Play

My Oracle Support - Why Use Configuration Manager

All products

English

Play

My Oracle Support - Configuration manager

All products (Spanish)

English

Play

My Oracle Support - Using the knowledge Tab

All products

English

Play

My Oracle Support - Using Projects

All products

English

Play

How to Escalate a Service Request (SR)

All products (Spanish German Italian)

English

Play

My Oracle Support - Communities (Recommended)

All products (Spanish)

English

Play

My Oracle Support - Communities - New features

All products

English

Play

Lifetime Support Policy

All products (Spanish French Italian German)

English

Play

Critical Patch Update

All products

English

Play

The Value of Support - Superior Ownership Experience

All products (Spanish French Italian German)

English

Play

EVENT DETAILS

The Advisor Webcast program features Webex technology.
Once you are enrolled for a session, you will receive an automated email registration confirmation, which includes:
  • The conference title of the session you registered to attend
  • Conference ID and Conference Key
  • Date and Time of the session (Time zone)
  • Estimated duration of the session most Advisor Webcasts are 60 minutes
  • Telephone number to dial for the audio portion of your webcast

Please note that some mobile companies may charge for your call even when you are using a toll free number!
Please check with your mobile provider if you are planning to use your mobile phone to dial into Intercall!


If you have any further questions, please contact us with a post into the Support Training Community or send an email tosupport-training-emea_ww@oracle.com.

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